WatchTower

Tourism Skills Intelligence Tool

WatchTower is an innovative digital tool designed to help tourism businesses, training providers, and regional authorities identify and respond to emerging skills needs in the tourism sector at local and regional level.

Purpose of the Tool

WatchTower aims to:

  • Provide real-time monitoring of workforce skills gaps in the tourism ecosystem
  • Deliver region-specific insights tailored to different tourism models (e.g., coastal, cultural, eco-tourism)
  • Create a bridge between SMEs, training providers, and policymakers through evidence-based intelligence

Benefits for Users

By using the WatchTower, you will be able to

  • Assess current and emerging skills shortages in your business, region, or sector
  • Identify critical job roles where upskilling or reskilling is needed
  • Design targeted training programs and curricula based on real data
  • Benchmark your situation against other regions or sectors
  • Support decision-making on investment, policy, and workforce development

Who Is It For?

The tool is intended for:

  • Tourism SMEs and business owners
  • Regional and local authorities
  • VET and training providers
  • Public bodies and policy planners

Tourism Workforce Skills Needs Survey

01

Purpose

This survey aims to identify current and emerging skills gaps, workforce competencies, and training needs in tourism SMEs across regions.

02

Findings

The findings will directly inform the development of tailored training programs, curricula updates, and policy recommendations through the TourX Watchtower initiative.

03

Solutions

Respondents’ input will help shape solutions that better support SME growth, employee development, and regional competitiveness in the tourism sector.

TourX Project

TOUR-X is a Center of Vocational Excellence (COVE) Project for the Tourism Industry.

Partners

23 partners from 7 countries

Greece, Italy, Spain, Portugal, Belgium, Germany and China.